FAQS

frequently asked questions

I can’t find my tickets – what do I do?

In first instance, please contact your point of purchase or log in to your Eventim account to try and find the tickets. If you still cannot find them, please contact us at least 48 hours before the event on [email protected] and we will reprint your tickets for you to collect on the day.

Will there be food and drinks available at this event?

There will be a number of bars and catering outlets at Comic Con. Please note Food & Drinks brought externally will not be allowed on the premises unless you have a medical reason.

Is this event wheelchair accessible?

As with all events at Portsmouth Guildhall the venue and event is fully accessible to people of all needs. Should you have any concerns about accessibility at the venue please contact: 023 93870 200. Free Essential Companion tickets are also available to this event.

In which areas of the Guildhall will this event be taking place?

The event will be taking place over all floors of the Guildhall and also in Guildhall Square, you will be able to find site maps on our website closer to the event.

Will there be tickets available on the door?

We recommend buying your tickets sooner rather than later to avoid disappointment. We have a limited capacity – any tickets not sold before the event will be made available on the door but at the last Portsmouth Comic Con we sadly had to turn people away due to selling out during the course of the day’s events.

Can I Pay With Cash?

Portsmouth Guildhall is a cash-free venue, and many traders will also be card-only, but this is at their discretion.

Can I apply for a press-pass for this event?

We are welcoming press applications to this event, should you wish to get on board please contact [email protected]

Will there be cosplay?

YES! We encourage cosplay at the event, no matter your age or your cosplay experience, and we’re excited to see the creative cosplay ideas our visitors come up with!

What are the opening times?

Portsmouth Comic Con 2025 opening times will be as follows:

Saturday:
10am for early ticket holders, 12pm for standard ticket holders. 6pm closing.

Sunday:
10am for early ticket holders, 12pm for standard ticket holders. 5pm closing.

Do you have a policy regarding costumes, weapons, and props?

There are a few rules that we ask people to follow so that all can enjoy the event, please visit our Cosplay page for our Rules/Weapons Policy.

Is Photography Allowed?

You’re welcome to take your own pictures at Portsmouth Comic Con and we’d love to see them! Please tag us on Instagram: @portsmouthcomiccon and TikTok: portsmouthcomiccon or use the hashtag #PortsmouthComicCon2025 if you’re happy for us to use and share your photos!

Please note - COSPLAY DOES NOT EQUAL CONSENT! Portsmouth Comic Con cosplayers look amazing – and they deserve respect. Never touch anyone without their consent, and always ask before you take a photo with or of another attendee, and respect their right to say no!